CII Smart Manufacturing Assessment Model

What does the model evaluate

The CII Smart Manufacturing Assessment Model uses criteria spanning the following aspects of the organization in its journey world class smart manufacturing using digital technologies:

A)     Leadership strategy

The Model requires the organization to determine its current state with respect to the level of industrialization and to set a goal state (Industry 1.0 to 4.0) . The questions on leadership and strategy probes the organization’s approach to reach the goal state through management, resource and financial planning, and effective communication

B)     People and organizational culture

Recognizing the importance of people engagement and competence building, the criteria probes the level of understanding and knowledge of people on :

  • The core concepts of smart manufacturing including  digitalization, IoT, automation, robotics
  • The importance of collaboration across industry verticals
  • Metrics, to assess organizational performance

C)      Infrastructure

One of core elements of digital manufacturing is the use of data sensors in the machines, capturing the data and use of cloud-based applications for data storage and analytics.

The model seeks to determine the level of deployment of the embedded sensors and use of analytics in areas such as

  • Manufacturing processes
  • Data Analytics
  • Enterprise Asset management (EAM)
  • Enterprise Resource management (ERP)
  • Reporting systems
  • IT integration
  • Monitoring workplace / shop-floor safety
  • Data security

D)     Operations

The dominant use of smart manufacturing tools is in the core manufacturing operations. The assessment model evaluates the extent of adoption of these tools in operations such as:

  • Plant layout - simulation & optimization
  • Design for Manufacturability (DfM)
  • Design for Quality (DfQ)
  • Product design modelling, simulation & validation
  • Level of automation in manufacturing processes
  • Metrics based data -  translation to organizational knowledge
  • Looping of sensor data for Quality/ yield optimization and resolutions
  • Use of AI / Machine Learning
  • Additive manufacturing

E)      Supply Chain & Logistics

A key feature of Industry 4.0 frameworks is integrating the supply chain and related information with customers and suppliers. The assessment model identifies these linkages through:

  • Integration and alignment of information flow with customers and suppliers
  • Reporting of supply chain activities to internal/ external stakeholders enabling real time decision making
  • Digitization of warehousing operations
  • Use of collaborative tools with suppliers, customers
  • Creation of traceability chains up to component / part level

The Model is generic and applies to all manufacturing organizations irrespective of sector and size

How does the evaluation work

The assessment model evaluates each of the five parameters over a series of questions that are assessed over a five-point scale.

Each question has

    a)  clear descriptor on what is being assessed

    b)  A heirearchy of assessment on the level of achievement ranging from basic to world class

    c)  A hierarchy of extent to which the option selected is deployed in the organization

Each of the hierarchy levels are clearly described and easy to select.

Some questions have been provided with guidance and these can be read by placing the cursor over the question.

The assessment score for each question is the product of the achievement level and the deployment level with a maximum overall score of 10 x 10 =100.

Some questions may not be applicable to an organization based on its nature of operations. These questions are clearly indicated as optional and can be passed without answering. All other questions are mandatory, hence please select your response on both the achievement and deployment scales.

The assessment scores will be presented criteria parameter wise. Under operations, there are sub-criteria, hence the scores will additionally be presented sub-criteria wise.

At this stage, the scores will be presented on a scale of 100 as maximum. In due course, when an adequate number of response sets are available, the scores will also be presented on industry averages and best in class.

Self Assessment process

This is a self-assessment process which is taken by the organization on-line.

Please register & login to take the self assessment.

The expert-assessment should be undertaken by the team responsible for digital transformation in the organization. For SMEs, the self-assessment may be undertaken by the top management directly.

It may take upto 2 hours for completing the entire assessment model questionnaire. The question must be answered after due consideration of both the achievement level and the deployment level, to gain the correct maturity level of the organization, that also enables the determination of future course of action.

The outcome of the Self Assessment will  be presented in the form of criteria scores and visual charts.

Expert Assessment

CII Institute offers an experts’ team led third party assessment using the same model. The expert-assessment would lead to  calibrated results, a detailed report on each paramater and guidance for next steps. For details and fees, please contact Mr Varun Gogia, Executive officer, CII Institute of Quality at


For onsite expert assessment and certification please write to :


Take Self Assessment